Privacy Policy

At JaffnaHotels.com, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you browse our website, make bookings, or interact with hotel listings.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and any other information you provide when creating an account or making a booking.
Booking Details: Hotel selection, dates, number of guests, and payment information.
Usage Data: Your interactions with our site, including pages visited, search queries, and click behavior.

2. How We Use Your Information

We use your information to:

Process and confirm hotel bookings.
Provide personalized hotel recommendations and offers.
Communicate important updates about your bookings or our services.
Improve our website functionality and user experience.
Prevent fraud and unauthorized activities.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. We may share your information with:

The hotel you book with, to process your reservation.
Third-party service providers, only to facilitate bookings, payments, or site functionality.
Law enforcement or regulatory authorities if required by law.

4. Cookies and Tracking

Our site uses cookies and similar tracking technologies to:

Remember your preferences and settings.
Analyze website usage and improve performance.
Provide relevant promotions and advertising.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

6. Your Rights

You have the right to:

Access, update, or correct your personal information.
Request deletion of your data, subject to legal and contractual obligations.
Opt-out of marketing communications at any time.

7. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions or concerns regarding your privacy or this policy, please contact us:

Contact us
Address: JaffnaHotels.com, Jaffna, Sri Lanka